![]() Step 5: Diagnose and reset the Network Adapter.If the troubleshooter can't resolve the issue, go to ‘Change adapter options’ in the left-side menu on the Status page.If not connected, click on the ‘Network troubleshooter’ to diagnose and fix internet connection issues.Step 4: Start the Network Troubleshooter.If your computer is connected to the internet, it should say ‘Connected.’.On the Status page, look for the section labeled ‘Internet Connections.’.Step 3: Check Internet Connection Status.On the Network & Internet page, click on "Status" in the left-side menu.In the Settings window, click on ‘Network & Internet.’.Step 2: Go to the Network & Internet options.Click on the Windows Start button and select the ‘Settings’ icon.Step 1: Open Windows Settings in your computer.Outlook may fail to connect to the email server if your internet connection is poor or if the computer is not connected to a network. First, check your internet connection to make sure that it is working properly. If you are having trouble synchronizing your Microsoft Outlook account with your online account, there are a few things you can do to troubleshoot the issue. Deleted mailbox on the server: If the mailbox associated with your email address is deleted or is unavailable, Outlook may not sync emails and other mail items.Outdated software If you are using an outdated version of Outlook, you may experience the issue of Outlook not syncing emails.In such cases you must repair the Outlook OST from corruption to restore your mailbox data. Corrupted Outlook data file: A corrupted Outlook data file (OST) can cause the Outlook not syncing error. ![]()
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